THERAPY POLICIES

  • A minimum of 24-hour notice is required for cancellations. A no-show or late cancellation will result in a $75 fee. For cancellations or rescheduling, use the portal calendar or contact the office.

  • Storyroad Therapy provides therapeutic services and does not issue letters or documentation for legal, administrative, or court-related purposes, including emotional support animal certifications, work leave accommodations, or court testimony. If legal documentation is required, we recommend consulting a professional who specializes in these services. In accordance with the privacy policy, you may request your own records and they will be sent to you.

  • Clients are strongly discouraged from having their therapist subpoenaed or having them provide records for the purpose of litigation. As part of the therapeutic process, the therapist does not feel it is beneficial to the treatment process to participate in any legal process concerning therapy that was given through Story Road Therapy, PLLC.

    Even though you are responsible for the testimony fee, it does not mean that the therapist’s testimony will be solely in your favor. Therapists can only testify to the facts of the case and, if qualified to do so by the court, in their professional opinion.

    Asking a therapist to provide confidential records or testify can damage the trust built in a counseling relationship with a client especially if the therapist is still seeing that client in therapy. If requested, the therapist will decline. If it becomes necessary to participate (e.g. court order, subpeoena), the following fees are in effect:

    1. Preparation Time (including submission of records): $175/hour (billable in 15 minute increments)

    2. Phone calls: $175/hour (billable in 15 minute increments)

    3. Depositions: $250/hour

    4. Time required in Giving Testimony: $250/hour

    5. Mileage: .56/mile

    6. Time Away from office due to Depositions or Testimony: $220/hour

    7. All attorney fees and costs that are incurred by the therapist as a result of the legal action.

    8. Filing document with the court: $100

    9. The minimum charge for a court appearance: $1500

    A retainer of $1500 is due at least 72 business hours before the scheduled court appearance. The remainder of the costs will be billed after the court appearance and will be due upon receipt. If the therapist is subpoenaed and the case is reset with less than 72 business hours notice prior to the beginning of the day of the scheduled subpoena, trial, and/or testimony is not given, then the client will be charged $500 (in addition to the original retainer of $1500 for having to appear in court). All fees listed above are doubled if the therapist has priorly been scheduled to be out of town at the time of the court appearance.

    If the therapist is to receive a subpoena, then the attorney or office staff will need to call the office and set up a time for the subpoena to be served during office hours. The therapist requests a minimum of 72 business hours notice of any court appearance so that schedule changes for their clients can be made within a reasonable time frame.

    Please note: If a subpoena or notice to meet attorney(s) is received without a minimum of 72 business hours notice, there will be an additional $250 express charge.

  • The session content and all relevant materials to the client’s treatment will be held confidential unless the client requests in writing to have all or portions of such content released to a specifically named person/persons. Limitations of such client held privilege of confidentiality exist and are itemized below:

    1. If a client threatens or attempts to complete suicide or otherwise conducts him/her self in a manner

    in which there is a substantial risk of incurring serious bodily harm.

    2. If a client threatens grave bodily harm or death to another person.

    3. If the therapist has a reasonable suspicion that a client or other named victim is the perpetrator,

    observer of, or actual victim of physical, emotional or sexual abuse of children under the age of 18 years.

    4. Suspicions as stated above in the case of an elderly person who may be subjected to these abuses.

    5. Suspected neglect of the parties named in items #3 and # 4.

    6. If a court of law issues a legitimate subpoena for information stated on the subpoena.

    7. If a client is in therapy or being treated by order of a court of law, or if information is obtained for the purpose of rendering an expert’s report to an attorney.